Frequently Asked Questions

 

Who is Grandma's Mac and Cheese?

We are Betsy "Poritzky” Maselek and David Poritzky, a brother and sister team living with our families on Boston’s North Shore. We have been in the food business for nearly 20 years.

What ingredients are in the Mac and Cheese?

Elbow macaroni, cheddar cheese, Roman cheese, blue cheese, flour, butter, millk, soy oil, onion, salt, Worcestershire sauce, dijon mustard and buttercrackers.

What are the cooking instructions?

Remove lid and place in 350 degree oven for 40 minutes or until thoroughly heated with crumb top lightly browned. Cooking time may vary depending on oven

What allergens are found in your products?

None of our soups or macaroni and cheese contain nuts although are made in a facility that processes other foods that may contain nut or nut oils. Our noodle or noodle/matzo ball soups also contain wheat, soy, and eggs. Some of our baked goods in our gift packages contain nuts. If you have any questions regarding our ingredients, please call us: 1-877-363-7687


What does your packaging look like?

Unique Get Well Gifts, Baskets and Soup Packages We freeze our mac and cheese so it is fresh frozen; then we pack it in specially insulated packaging that keeps food safe and delicious. We ship it and it arrives ready to heat, eat and enjoy.

Who should I send Grandma’s Mac and Cheese to?

  • Is a co-worker on the mend?
  • Does your sister have the sniffles?
  • Are any of your babies "homesick" at college? Or away at camp?
  • Is one of your employees out sick?
  • Did your best client just sign another three-year deal?
  • Did your best friend just buy her first home?
  • Is someone engaged? Is someone breaking up? Divorcing?
  • Did your little champ strike out?

Does Macaroni and Cheese make a good business gift?

Absolutely, our gifts are perfect for:

  • Real Estate Brokers - for clients celebrating a closing.
  • Contractors - thanking past clients for a referral or on completing of a new project.
  • Human Resource Departments - get them back to work. Employees sick at home for an extended period, or in the hospital. The company is thinking of you!
  • Car Dealers - send one to every new customer or referral - warms their hearts.

Do you have special rates for corporate accounts?

Absolutely, we have many corporate clients that take advantage of our reduced rates for 10+ packages per month. Please contact us at 877-363-7687.

Can I send to more than one person?

As many people as you like - either include each recipient on our website order form or call 1-877-363-7687.

Can I order different variations of the currently offered packages?

For large customized gift orders (25 units or more), please call us directly. We would be happy to accommodate your individual needs. We would love to introduce our gifts to your employees and business associates!

Do you sell wholesale?

No, we sell multiple orders, but currently we do not sell wholesale.

Do you ship year-round?

We do, and we hope you order year round. Whether really cold or spiritually cold, our Mac and Cheese will warm you through and through.

What states do you ship to?

We ship to all 50 States, including Alaska and Hawaii

How long does it take for the gifts to arrive?

If the order is placed before 2:45 est, the gift is sent out the same day (Monday-Thursday) and you select either 2nd day or Next day shipping.

What time will the package arrive?

We ship via UPS so delivery times vary by the route and time of year. We can not predict what time a package will be delivered but it will be there by 8pm local time.

Can I put your container in my microwave?

No, you cannot.  It needs to be placed in a toaster oven or oven.

Does GrandmasMacAndCheese.com protect our privacy?

Your e-mail address is in safe hands. We will never give out your information or sell it. We have checkboxes on the order form giving you the opportunity to "opt-out" of our e-mail distribution list. If you wish to be removed from our e-mail list, reply to any of our e-mails with "REMOVE” in the subject line; we will immediately relieve you from receiving further e-mails.

How do I get a coupon code?

Grandmasmacandcheese.com Coupon Codes are offers, discounts and promotions available to customers signed up to receive our email Newsletter and Offers. To receive promotions, new product announcements and offers sign up to receive the GrandmasMacAndCheese.com email offers. Click here to sign up now!

What is your Return and Refund Policy?

Because our gifts are perishable, once a package has been shipped, we cannot accept returns or exchanges.